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Consumer Participation and Representation in Mental Health

Consumer participation and representation mean involving individuals with lived experience in critical aspects of mental health care:


1. Decision-Making: Empowered consumers sit at the table where decisions about mental health services are made. Their input is invaluable in ensuring that services are person-centred, responsive, and truly address the diverse needs of individuals.


2. Policy Development: Consumers actively contribute to developing mental health policies, bringing unique insights into the conversation. This helps create policies that resonate with the real-life experiences of those they're designed to serve.


3. Service Planning: From designing support programs to crafting recovery-oriented services, individuals with lived experience play an integral role in shaping the services they and others receive.


4. Advocacy: Consumer advocates challenge stereotypes and discrimination, fostering a culture of acceptance and inclusion. They break down stigma and pave the way for change by sharing their stories.


Global Commitment

Consumer participation and representation have evolved into a global movement, with initiatives implemented across continents:

  • United States: The National Coalition for Mental Health Recovery (NCMHR) champions the rights of those with mental health challenges, promoting their involvement in shaping mental health policies and services.

  • Australia: The country has established a national register of consumer and carer representatives, providing a platform for active engagement in various mental health committees and advisory groups.

  • New Zealand: The "Like Mine Like Mind" program empowers individuals with lived experience to be "Champions," sharing their stories to challenge stigma and discrimination.

  • Europe: The European Expert Group on Transition from Institutional to Community-Based Care (EEG) incorporates mental health consumer representatives to promote community-based mental health services.

  • India: The Indian Alliance of Users and Survivors of Psychiatry (IAUSP) advocates for the rights of mental health users and survivors in India, actively involving them in decision-making.

These initiatives collectively underscore a global commitment to consumer participation and representation in mental health care. They recognize the immeasurable value of lived experience in shaping more effective, person-centred, and recovery-oriented mental health systems worldwide.


The lived experience movement is a testament to the profound impact of those who've walked the path of mental health challenges, leading the way toward a brighter, more inclusive future for all.

 
 
 

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